Privacy protection

Company name: Glavan Solutions doo Dunajska cesta 113, 1000 Ljubljana, Slovenia Registration number: 6484212000 Tax number (VAT): SI25056620 Email: info@glavan-solutions.si bizi.si


1. Introduction

This privacy policy describes how Glavan Solutions doo (hereinafter referred to as “we”, “our” or “Company”) collects, uses, stores and protects personal information that we obtain through the website www.glavan-solutions.si (hereinafter referred to as the “Website”).


This policy is in accordance with applicable data protection rules, including EU Regulation 2016/679 (GDPR) and Slovenian legislation.

 


2. What data do we collect?

The Company may collect the following personal data when the user:

  • fill out the contact form,
  • sign up for newsletters or AI demos,
  • send an email or inquiry.

This information may include:

  • First and last name
  • Email address
  • Phone (optional)
  • Company (optional)
  • Message / comment
  • IP address and device data (analytics)


3. Purpose and legal basis for data processing

We process data for the following purposes:


a) Communication and processing of inquiries

Processing of data you provide in contact forms or emails to respond to or process your requests.


Legal basis: your explicit consent and interest in responding to your inquiry.


b) Improving online services and analytics

We use anonymous data about site usage (e.g. pages visited, button clicks) to improve user experience and optimize the site.

Legal basis: legitimate interest in the operation and improvement of the site.


c) Marketing (if you sign up for the newsletter)

If you choose to receive marketing messages, we will use your information exclusively for sending you e-newsletters.


Legal basis: your explicit consent.

 


4. Sharing data with third parties

We do not sell, lease or otherwise share personal information with third parties, except:

  • if required by law,
  • if we use technology services from partners (e.g. email service providers, analytics),
  • if sharing is necessary to perform a service (e.g. CRM, email providers).

Partners who process data must ensure an adequate level of protection and compliance with the GDPR.

 


5. Data storage

We store data:

  • as long as it is necessary for the purpose for which it was collected,
  • or until you withdraw your consent.

If you request deletion of your data, we will allow you to do so in accordance with the GDPR law.

 


6. Individual rights

You have the right:

  • access your data,
  • correction of inaccurate data,
  • erasure (“right to be forgotten”),
  • processing restrictions,
  • data portability,
  • objection to data processing,
  • withdrawal of consent.

To exercise these rights, please contact us at info@glavan-solutions.si.

 


7. Cookies and web technologies

For details about cookies and technologies used on the site, see the Cookie Policy.

 


8. Data security

We use technical and organizational measures to protect data from unauthorized access, loss or misuse.

 


9. Policy changes

The Company reserves the right to change the content of this policy. Updates will be posted on this page with the date of change.

 


10. Contact for privacy questions

If you have any questions or complaints regarding this policy, please contact: info@glavan-solutions.si